Privacy Policy

Website: AirConditionSolve (airconditionsolve.com)

Contact email: [email protected]

Business address: United States

What we do: AirConditionSolve is an independent HVAC content website publishing guides, troubleshooting articles, product reviews, and buying advice for air conditioning systems. We are not an HVAC contractor, manufacturer, or retailer.

For the purposes of applicable privacy law, AirConditionSolve is the data controller for personal information collected through this website.

We collect information in two ways: information you actively provide to us, and information automatically collected when you visit our site.

A) Information you provide voluntarily:

• Email address and first name — when you subscribe to our newsletter or download a lead magnet (e.g., AC maintenance checklist).
• Name and email address — when you submit a contact form or send us a direct email.
• Any information included in your message — if you contact us with a question or feedback.

B) Information collected automatically:

• IP address — collected by our web host and analytics tools.
• Browser type and version — collected by Google Analytics.
• Operating system — collected by Google Analytics.
• Pages visited and time spent — collected by Google Analytics.
• Referring URL — the page or search engine that referred you to our site.
• Device type (desktop, mobile, tablet) — collected by Google Analytics.
• Geographic location (country and city level only) — collected by Google Analytics.
• Clicks on affiliate links — tracked by Amazon Associates and affiliate network cookies.
• Ad interactions — tracked by Google AdSense (views, clicks).
• Cookies and similar tracking technologies — see the full cookie table in Section 5.

C) Information we do NOT collect:

• We do not collect payment card numbers or financial account information.
• We do not collect government ID numbers or Social Security numbers.
• We do not knowingly collect personal information from children under 13.

We use the information we collect for the following purposes:

• To operate and improve the website — understanding which content is most useful, identifying technical issues, and improving site performance.
• To send newsletters and lead magnets — if you subscribed, we send you the content you requested and periodic HVAC tips and product recommendations. You can unsubscribe at any time.
• To respond to contact form submissions — to answer your questions or address your feedback.
• To display personalized advertising — Google AdSense uses your browsing data to show relevant ads (you can opt out — see Section 6).
• To earn affiliate commissions — Amazon and other affiliate networks track clicks on our links to attribute qualifying purchases (see Section 7).
• To comply with legal obligations — such as responding to valid legal requests or enforcing our Terms of Use.
• To detect and prevent fraud or abuse — protecting the integrity of our site and our readers.

We do not sell your personal information to third parties. We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

Service providers we share data with:

• Web host (e.g., SiteGround, Bluehost, WP Engine) — stores website files and may log server-level access data including IP addresses.
• Email service provider (e.g., Mailchimp, ConvertKit, MailerLite) — stores subscriber email addresses and names for newsletter delivery.
• Google LLC — via Google Analytics (site usage data) and Google AdSense (advertising). See Section 6.
• Amazon Services LLC — via the Amazon Associates Program. See Section 7.
• WordPress.org plugins — certain plugins may process data (e.g., contact form plugins, caching plugins). We use only plugins that comply with applicable privacy laws.

We may also disclose information:

• To comply with a legal obligation, court order, or government request.
• To protect the rights, property, or safety of AirConditionSolve, our users, or the public.
• In connection with a merger, acquisition, or sale of all or substantially all assets of our business — in which case you will be notified via a prominent notice on this website.

Cookies are small text files stored on your device when you visit a website. We use cookies to operate the site, analyze traffic, and serve relevant advertising. The table below lists every cookie category used on AirConditionSolve.com.

Managing cookies: You can control cookies through your browser settings or by using our cookie consent tool (if installed). Note that disabling certain cookies may affect site functionality.

Google Analytics: We use Google Analytics 4 (GA4) to understand how visitors use our website. GA4 collects data such as pages visited, time on site, device type, and geographic region. This data is aggregated and anonymized — we cannot identify individual users from Analytics reports.

IP anonymization: We have enabled IP anonymization in Google Analytics. Your full IP address is never stored by Google Analytics in connection with our property.

You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-Out Browser Add-On.

Google AdSense: We use Google AdSense to display advertisements on this website. Google AdSense uses cookies (including the IDE and NID cookies) to serve ads based on your prior visits to this website and other sites. This is known as interest-based or personalized advertising.

To opt out of personalized advertising from Google, visit google.com/settings/ads or install the Google Ads Settings opt-out.

For more information on how Google processes data, see Google’s Privacy Policy and How Google uses data from sites that use Google services.

How Amazon tracking works: When you click an Amazon affiliate link on our website, Amazon places cookies (including session-id and ubid-main) on your device. These cookies allow Amazon to identify that you arrived from our site and attribute any qualifying purchase to our affiliate account within the 24-hour cookie window (or 90 days if the item is added to your cart).

What data Amazon collects from your interaction is governed entirely by Amazon’s Privacy Notice. AirConditionSolve does not receive or store any personal data about you from Amazon — we only receive aggregate commission reports.

Your cost: Amazon affiliate tracking has zero effect on the price you pay. You pay the same Amazon price whether or not you arrive via our link.

Other affiliate networks: If we use other affiliate networks in addition to Amazon (such as ShareASale or CJ Affiliate), each network’s own privacy policy governs their data collection. We will update this section if and when additional affiliate programs are added.

AirConditionSolve.com contains links to external websites operated by third parties, including Amazon.com, manufacturer websites, YouTube, and other resources. This Privacy Policy applies only to AirConditionSolve.com.

We have no control over and assume no responsibility for the content, privacy policies, or data practices of any third-party websites. When you click a link and leave our site, we encourage you to review the privacy policy of that destination website before submitting any personal information.

The presence of a link to a third-party website does not constitute our endorsement of that website or its privacy practices.

AirConditionSolve complies with the Children’s Online Privacy Protection Act (COPPA, 15 U.S.C. §§ 6501–6506). We do not knowingly collect, use, or disclose personal information from children under 13 years of age.

If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected] and we will delete the information promptly.

EU note: Under GDPR, the age of digital consent varies by EU member state (13–16 years). If you are under the applicable age of digital consent in your country, please do not use this website without parental consent.

Depending on your location, you may have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving a verifiable request.

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA) effective January 1, 2023, grants you specific rights regarding your personal information.

Categories of personal information we have collected in the past 12 months:

• Identifiers (email address, IP address)
• Internet or network activity (pages visited, links clicked)
• Geolocation data (country and city level only)
• Inferences drawn from the above to create a profile about advertising preferences

We do not sell your personal information. We do not sell personal information to third parties as defined under CCPA/CPRA. We share data with service providers (Google, Amazon) for the purposes described in this policy — this constitutes “sharing” under CPRA only for cross-context behavioral advertising, which you may opt out of below.

Your California rights include:

• Right to Know — what personal information we collect, use, disclose, and share.
• Right to Delete — request deletion of personal information we have collected, subject to certain exceptions.
• Right to Correct — request correction of inaccurate personal information.
• Right to Opt Out — opt out of the sale or sharing of personal information for cross-context behavioral advertising.
• Right to Limit — limit use and disclosure of sensitive personal information (CPRA).
• Right to Non-Discrimination — we will not discriminate against you for exercising your CCPA rights.

How to submit a CCPA request: Email us at [email protected] with the subject line “CCPA Privacy Request”. We will verify your identity and respond within 45 days (extendable to 90 days with notice).

To opt out of Google’s behavioral advertising: Visit google.com/settings/ads or optout.aboutads.info.

International data transfers: AirConditionSolve is based in the United States. If you are located in the EEA or UK, your data is transferred to the US. We rely on the EU Standard Contractual Clauses (SCCs) and the UK International Data Transfer Agreement (IDTA) as legal mechanisms for such transfers, through our service providers (Google, email provider).

EU/UK representative: As a small publisher primarily serving US users, we do not currently have a designated EU/UK representative. EU and UK residents may contact us directly at [email protected] to exercise any GDPR right. We will respond within the 30-day GDPR deadline.

You also have the right to lodge a complaint with your national data protection authority. For EU residents: Find your EU supervisory authority. For UK residents: UK ICO complaints.

Security measures: AirConditionSolve implements reasonable and appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• HTTPS / SSL encryption — all data transmitted between your browser and our website is encrypted in transit.
• WordPress security hardening — regular plugin updates, strong admin passwords, and limited admin access.
• Hosting-level security — our web host provides server-level firewalls, malware scanning, and DDoS protection.
• Email service provider security — subscriber email data is stored with our ESP, which maintains its own security certifications.

No absolute guarantee: No method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data retention periods:

• Newsletter subscribers: Retained until you unsubscribe. Removed within 10 business days of unsubscribe request.
• Contact form data: Email correspondence retained for up to 2 years for reference and follow-up purposes, then deleted.
• Server logs (IP addresses): Retained by our web host for up to 30 days for security and troubleshooting purposes.
• Google Analytics data: Retained for 14 months (our current GA4 data retention setting).
• Affiliate click data: Amazon and affiliate network data is retained per the respective network’s own data retention policies.

Data breach notification: In the event of a data breach that affects your personal information, we will notify affected users within 72 hours of becoming aware of the breach (as required under GDPR) and comply with all applicable breach notification laws.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the “Last Updated” date at the top of this page.
• Notify newsletter subscribers by email for any material changes that significantly affect how we process your personal data.
• Post a prominent notice on our homepage for significant changes, for at least 30 days after the change takes effect.

Your continued use of AirConditionSolve.com after the effective date of any revised Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically.